Contributing to the digitisation of healthcare

Abrechnungszentrum Emmendingen is a comprehensive service provider for health insurance billing and an expert for wider billing and data management. Every year, over 57 million transactions of more than 17 million members are processed. Abrechnungszentrum Emmendingen has set the goal for themselves of proactively shaping the constant changes in the healthcare system so as to ensure the satisfaction of their customers in the future. 

On the way to digitisation, secure data transfer presented a challenge. Sending data encrypted is a mandatory requirement of Abrechnungszentrum Emmendingen. Emails, however, were not consistently encrypted which restricted the paths for digital transfer of data. Often when sending sensitive information other data carrying methods were used. This was expensive and timeconsuming and introduced fresh risks. Additionally, certifying data protection management required  higher compliance standards and controls. A solution was necessary that not only made alternative data mediums obsolete, but also met strict compliance guidelines. SFTP was not an option as many partners did not consider it suitable and its introduction would have been very complex to manage.

A communication solution that combines security and ease of use

In its search for a communication solution, Abrechnungszentrum Emmendingen decided to put their trust in Cryptshare. Since 2011, data had been sent securely with the web application and the API & Automation. For the decision in favour of Cryptshare in email crucial points were its simple operation integration to the company’s own data centre, its high level of security and ease of use in day to day use.

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