What is the right approach to protect electronic communication?
...their traditional email soon reached its limits. Large amounts of data were routinely burned on CDs or stored on USB sticks and then sent off. Confidential data often had to be sent by post or fax. That was awkward and costly. In addition, the communication partner receiving the documents exclusively in analog form and could not simply process them digitally....
We talk about your individual challenges! For secure digital communication with applicants and employees when sensitive information is involved. Optimise sales through secure and traceable communication. Protect your know-how against industrial espionage and easily handle the exchange of large files...
Your instant access to expert knowledge. For your research or presentation to stakeholders. Collection of current and helpful topics: Secure email and sending large files in the digital world of tomorrow.
The security upgrade for your IT systems. Integrated transport service for digital information - fast and secure.
You are the focus at all times. Whether it's testing, FAQs, documentation in the Cryptshare WIKI or in-house product support. You get more than just software.
With Cryptshare, you are choosing a manufacturer that focuses on cooperation with your IT service providers. Whether it's operation, acquisition or deeper system integration, we live and breathe partner business.
Whether you are a small professional firm, a mid sized engineering company or a global enterprise. Cryptshare scales with you.
The quality of our products and customer satisfaction mean a great deal to us and we aim to make our support legendary! Our target is to satisfy your requirements fast and in an intelligent manner meeting your expectations of a well engineered product for business use.
The Cryptshare Service Promise does not end with the purchase of a Cryptshare license.
Installation, Customization and daily operations of Cryptshare. Our professional Support team based in Germany offers assistance every step of the way.
We are available for you
Every Monday to Friday 8:00 a.m. to 5:00 p.m. CET, except on first day of Christmas and new year's day.
For requests that go beyond regular support, we have a professional service (available for a fee).
If your partner, IT service provider, or a partner from our network are unable to assist, you can always refer to us.
You can communicate any kind of problem to us. In case of technical problems, we suggest to use the "Export Support Information" function on the admin frontend of your Cryptshare system. This will send all relevant information such as version number and system log directly to us in a secure way and enables us to help you as quick as possible.
Of course you can also use this support form. Our specialists will immediately seek a solution and get back to you. This service is inclusive for licence holders. You can also make suggestions for improvement at any time using this form and we welcome all ideas. We aim to improve Cryptshare and it is a key part of our product strategy for continually aligning to market demands. No-one knows exactly what you need better than you do, so don’t hold back.
If you would like to send us big files, please use our Cryptshare Web App.
You can call us under +49 761 / 38913-100
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