Your instant access to expert knowledge. For your research or presentation to stakeholders. Collection of current and helpful topics: Secure email and sending large files in the digital world of tomorrow.
Cryptshare for Outlook
Your files - large or sensitive. Send simply and securely with Outlook.
Cryptshare API and Automation
The security upgrade for your IT systems. Integrated transport service for digital information - fast and secure.
You are the focus at all times. Whether it's testing, FAQs, documentation in the Cryptshare WIKI or in-house product support. You get more than just software.
With Cryptshare, you are choosing a manufacturer that focuses on cooperation with your IT service providers. Whether it's operation, acquisition or deeper system integration, we live and breathe partner business.
Whether you are a small professional firm, a mid sized engineering company or a global enterprise. Cryptshare scales with you.
for customers and partners
The quality of our products and customer satisfaction mean a great deal to us and we aim to make our support legendary! Our target is to satisfy your requirements fast and in an intelligent manner meeting your expectations of a well engineered product for business use.
The Cryptshare Service Promise does not end with the purchase of a Cryptshare license.
Installation, Customization and daily operations of Cryptshare. Our professional Support team based in Germany offers assistance every step of the way.
We are available for you
Every Monday to Friday 8:00 a.m. to 5:00 p.m. CET, except on first day of Christmas and new year's day.
For requests that go beyond regular support, we have a professional service (available for a fee).
If your partner, IT service provider, or a partner from our network are unable to assist, you can always refer to us.
You can communicate any kind of problem to us. In case of technical problems, we suggest to use the "Export Support Information" function on the admin frontend of your Cryptshare system. This will send all relevant information such as version number and system log directly to us in a secure way and enables us to help you as quick as possible.
Of course you can also use this support form. Our specialists will immediately seek a solution and get back to you. This service is inclusive for licence holders. You can also make suggestions for improvement at any time using this form and we welcome all ideas. We aim to improve Cryptshare and it is a key part of our product strategy for continually aligning to market demands. No-one knows exactly what you need better than you do, so don’t hold back.
If you would like to send us big files, please use our Cryptshare Web App.
You can call us under +49 761 / 38913-100
Cryptshare AG is committed to protecting and respecting your privacy. We use your personal data to administer your account and to provide the products and services you have requested.
From time to time, we and our partners may want to inform you about our products and services and other content that may be of interest to you. If you give us your consent, we will contact you your provided email address.
You may revoke your consent at any time for the future by clicking the unsubscribe link in an email you have received. Further information on the processing of your personal data and your rights in our data protection information can be found in our privacy notice.
By submitting the form, your personal data will be processed by Cryptshare AG for the purposes stated above.